Term and Conditions

Last Updated: [Current Date]

Welcome to Ski Equipment UK Store! These Terms and Conditions govern your use of our website and purchases from our store. By accessing skibootsbootsuk.com and making a purchase, you agree to be bound by these terms.

1. Our Commitment to You

At Ski Equipment UK Store, we’re more than just a retailer – we’re fellow skiing enthusiasts dedicated to providing reliable equipment for passionate skiers worldwide. Our terms reflect our commitment to transparency, safety, and your complete satisfaction.

2. Website Usage and Access

2.1 Eligibility

You must be at least 18 years old and have legal capacity to purchase from our store. By placing an order, you confirm you meet these requirements.

2.2 Account Responsibility

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your login details
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized account use

3. Products and Services

3.1 Product Range

We specialize in premium skiing equipment including:

• Alpine Ski Bindings and Components
• Freeride and Big Mountain Skis
• Ski Boot Spares (Atomic, Dalbello, Dynafit, Fischer, Head, Garmont)
• Binding Systems and Spares (Binding Freedom, Binding Spares)
• Heated Clothing and Accessories

3.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and update information as needed.

4. Orders and Payment

4.1 Order Process

Your order represents an offer to purchase which we accept when we dispatch your items. We process orders within:

• 1-2 business days during regular season
• Up to 3 business days during peak season (November-January)

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted channels.

4.3 Pricing and Taxes

All prices are in British Pounds (£) and include VAT where applicable. Additional customs duties or import taxes may apply for international orders and are the customer’s responsibility.

5. Shipping and Delivery

5.1 Shipping Methods

We offer two shipping options:

• Standard Shipping: £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Orders over £50 via EMS (15-25 business days after dispatch)

5.2 Delivery Areas

We ship globally except to certain Asian countries and remote regions. Delivery times are estimates and may be affected by customs processing, weather, or carrier delays.

5.3 Risk and Ownership

Risk of damage or loss passes to you upon delivery. We retain legal ownership of goods until full payment is received.

6. Returns and Exchanges

6.1 Return Policy

We accept returns and exchanges within 15 days of receipt. To be eligible:

• Items must be in original, unused condition
• All original tags and packaging must be intact
• Proof of purchase (order number) required
• No signs of use, installation, or damage

6.2 Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

• Heated Clothing & Accessories (intimate nature and electrical components)
• Ski Boot Spares (specialized components that may have been installed)
• Binding Spares & Components (safety-critical installed components)

6.3 Return Process

Returns require prior authorization. Contact customer service for a Return Authorization number before sending items back. Return shipping costs are your responsibility.

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping costs are non-refundable.

7. User Responsibilities

7.1 Accurate Information

You must provide accurate personal and shipping information. Incorrect details may result in delivery delays or additional charges.

7.2 Legal Use

You agree not to use our website for any unlawful purpose or to attempt to gain unauthorized access to our systems.

7.3 Product Safety

You are responsible for:

• Ensuring proper installation of safety equipment by qualified professionals
• Following manufacturer guidelines for all products
• Regular inspection and maintenance of skiing equipment

8. Intellectual Property

All content on skibootsbootsuk.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

9. Liability Limitations

9.1 General Liability

We are liable for foreseeable loss and damage caused by our breach of these terms or negligence. Our total liability is limited to the purchase price of your order.

9.2 Exclusions

We are not liable for:

• Indirect or consequential losses
• Loss of profits, data, or business opportunities
• Improper installation or use of products
• Events beyond our reasonable control
• Customs delays or import restrictions

10. Privacy and Data Protection

We respect your privacy and handle your personal data in accordance with our Privacy Policy and applicable data protection laws. We only use your information to process orders and improve your shopping experience.

11. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of our website after changes constitutes acceptance of the modified terms. Significant changes will be notified to registered users.

12. Governing Law

These Terms and Conditions are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

Our customer service team consists of skiing enthusiasts who understand your needs and are committed to providing exceptional support.

14. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Ski Equipment UK Store regarding your use of our website and purchases.

Thank you for choosing Ski Equipment UK Store. We’re honored to be part of your skiing adventures and committed to ensuring your experience with us is as reliable as your favorite equipment.

Happy skiing!
The Ski Equipment UK Store Team